First of all, delete the old CTOD app.
Next, install the new app:
If you have an IOS device click here
If you have an Android device click here
You will be REQUIRED to create a new profile using the 'onboarding app' ONLY (not available to the public).
Hang tight! The next step is on our end. Admin will approve you as a therapist on our platform. You will be notified of your approval. Once you are approved, you have full access to the app!
Congrats! You can now create a profile on the app. When you upload a profile picture, and add a few details about yourself - you will have full access to our Desktop platform!
Therapists can now offer therapy on a Desktop! Using your same login credentials, access our desktop version here.
All the same features are now much easier to use on a computer. This includes messaging, video calls, uploading documents, managing clients, and much more!
You received notifications at the time the system matched you, however, its not until the client initiates contact with you, that the client shows up on your notifications. SUGGESTIONS: check your notifications after 30 minutes to see if the client has sent you a request to chat. *You will receive a notification when the client sends a request to start chat. - Verify this message via testing the app.